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NRM

CUSTOM PLATFORM DEVELOPMENT

Custom platforms. Built to run in production.

NRM designs and builds complete platforms — events, directory, editorial, newsletter, ad server, ticketing — on one admin engine. NRM owns, hosts and operates every platform it delivers under a licensing agreement with SLA. The flagship was live in production at week 8; full three-phase delivery complete at week 12.

Talk about a platform build
mainecoastlife.com
MaineCoastLife.com homepage
MaineCoastLife.com — live in production at week 8; full three-phase delivery complete at week 12. Operated under SLA since May 2026.
Week 8
live in production · complete at week 12
47
Row Level Security policies
30
venue automated ingestion fleet
52.8%
newsletter open rate (industry 31.6%)
150K+
ad impressions served
2,600+
ticketed events served

Every number here is one I can produce evidence for on a call.

PLATFORM CAPABILITIES

One engine. Eight production systems.

Every NRM platform is assembled from the same tested components, configured to the client's brand, market and revenue model.

Events ingestion

30-venue automated fleet, four-stage pipeline: scrape, normalize, enrich, publish. Self-serve submission with approval queue.

Business directory

Three sub-directories, free / paid / premium tiers, self-serve checkout, owner dashboard, map and category browse.

Editorial CMS

Rich editor, SEO panel with search preview, author / editor / publisher roles with audit trail.

Newsletter engine

In-platform composition, segmentation, scheduling, sponsor slots and tracking — not a third-party wrapper.

Identity resolution

One subscriber, one record across newsletter, events and directory. Resolved identity layered in.

Ad server

37 managed zones, IAB sizes, first-party impression and click tracking, Ad Manager / AdSense compatible.

Ticketing

Ticketed-event workflow integrated with the events pipeline. 2,600+ events served.

Analytics & SEO

First-party share and attribution tables, UTM standards, GA4 / GTM and Search Console wired in.

THE OPERATOR'S VIEW

Every system reports to one console.

Every NRM platform ships with the same admin console — NRM calls it Control Center. Growth, deliverability, engagement, inventory performance and attribution live in one place instead of six dashboards and a spreadsheet.

admin.mainecoastlife.com
Admin console operating dashboard

Operating dashboard — subscribers, open and click rates, ad impressions, page views and ticketed events on one screen.

Content & SEO

Rich editor for stories, listings and newsletters. SEO panel with live search preview, meta limits, focus keywords and tags. Role-gated publishing with audit trail.

Analytics & Attribution

Newsletter performance by campaign, subscriber growth, top content by views, share telemetry across five networks, ad impressions and clicks on every zone — all first-party, cross-checked against GA4.

Roles & Security

47 Row Level Security policies on user-facing tables. PKCE auth with self-registration disabled. Admin JWT verification on protected functions. Dedicated Security tab for admin review.

See the full admin console →
Platform architecture diagram

ENGINEERING DISCIPLINE

Built under rules, verified against production.

Postgres with Row Level Security. 23 serverless edge functions (Deno/TypeScript). React single-page application. Code changes are gated on reading the repository's canonical standards first and checking the change against the documented contract. Roughly 70 operational rules captured from real incidents live in the repository as standing instructions, not in anyone's memory. No task closes on a claim: completion means browser verification and database checks against production, with pipeline runs and sends logged to audit tables.

  • Postgres + RLS
  • Edge functions (Deno/TypeScript)
  • React SPA
  • TipTap
  • cron
  • CDN with environment-gated deploys
  • GA4 / GTM
  • Search Console
  • Klaviyo
  • Resend
  • Fathom
  • AdSense / Ad Manager
Read the operating model →

THE SLA MODEL

Built for you. Run by NRM. Under SLA.

NRM designs, builds, owns and operates every platform it delivers. You run the business; NRM runs the platform. Here is how that compares with the alternatives.

NRM — SLA model

What you get
A complete custom platform under your brand, run for you
Who operates it
NRM, under a licensing agreement with SLA
Changes after launch
Minor development included; larger scope quoted separately
Support
Monthly reports, quarterly review, 2-hour critical response
Ownership
NRM owns and maintains the platform; your brand, content and audience stay yours

Agency build

What you get
A custom build you then have to staff
Who operates it
You, or a retainer
Changes after launch
Change orders
Support
Ticket desk
Ownership
You own the code — and the burden

Off-the-shelf SaaS

What you get
A shared product configured to fit
Who operates it
The vendor, on their roadmap
Changes after launch
Feature-request queue
Support
Help center
Ownership
The vendor owns the platform
See how an engagement runs →

IN PRODUCTION

What the flagship platform does every week.

Newsletter open and click rates on the flagship platform: 52.8% open / 5.3% click against 3,700+ active subscribers. Omeda H1 2026 media benchmark: 31.6% / 1.16%.

Open rate

31.6%52.8%+67% vs benchmark

Click rate

1.16%5.3%4.6× benchmark
Delivery timeline diagram
Agreement executed February 27, 2026. Live in production at week 8 (May 2026). Full three-phase delivery complete at week 12. Operated under SLA since.

Security posture

  • 47 Row Level Security policies, each manually reviewed
  • PKCE auth with self-registration disabled
  • OWASP ZAP baseline: 0 failures across 58 passes
  • Secret scanning (Gitleaks) clean across 223+ commits
  • Third-party authenticated probe (AuditYour.app): Grade A
  • Daily backups, 30-day retention, point-in-time recovery

Every number here is one I can produce evidence for on a call.

WORK

Platforms in production.

Enterprise publisher deployment — case study available on request.

Ask for it →

SMB — multi-vertical

Wellness, automotive and dental operators in Central Texas. Each runs the full admin console with content, booking, blog and SEO stacks — licensed and operated by NRM.

See the work →

An independent assessment rated the flagship platform 8.5/10 and estimated a four-engineer, 4–6 month build. It was delivered by one engineer. Source: Google AI Mode, November 2026. Read the assessment →

Your platform. Built and run by NRM.

One conversation, and I will tell you whether a licensed platform fits — or whether it fits at all.

Talk about a platform build